About Cibolo 24/7 Plumbing

How the service works

We run a phone line, not a storefront. When you call (855) 575-2890, the dispatcher asks what is leaking, backing up or not working, where you are and whether water is still running. That lets us give shutoff and safety steps while a licensed plumber is arranged for your address.

The plumber who comes to your home tells you the price after looking at the problem and before starting the work. That is the same promise on every call: a clear price before work starts. If the plumber finds something different once a wall or a drain is open, you hear about it before anything else is done.

Because this is a dispatch line, there is no form to fill in, no app and no email queue. Every request starts with a conversation, which is the fastest way to get the right help for a burst pipe or a backed-up drain.

What we promise and what we do not

We promise that the line is answered 24 hours a day, every day, including nights, weekends and holidays. We also say plainly that same-day appointments are offered when available, which means the schedule decides, not a slogan.

We do not promise an arrival time, because traffic, the number of calls and the nature of the job change it. We do not quote prices on this website, because a drain clog and a failed sewer line can look identical from a phone description and cost very differently once inspected.

The useful proof on this site is the information on these pages, the licensing check below and the clear price you hear before work starts. Read the pages, ask the dispatcher questions and check any plumber's license for yourself.

Where we send plumbers

Our base address is 513 Cibolo Valley Dr, Cibolo, TX 78108, in Guadalupe County. From there we dispatch to Cibolo and to four nearby towns, each with its own page: Schertz, Selma, Universal City and Converse. The service areas page shows how they fit together and lists the ZIP codes in each.

Local knowledge matters on a plumbing call. Cibolo is served by two water providers, the City of Cibolo and Green Valley Special Utility District, and the name on your bill decides who handles the street side of your meter. The pages for each service explain where the utility stops and where your responsibility starts.

What we can help with

The full list is on the plumbing services page. In short, it covers clogged drains, water heater repair and replacement, leak detection, burst pipes, sewer line repair, toilets, faucets, disposals, repiping, water softeners and commercial plumbing.

We also say when something is outside what we do. Pool shell leaks, fire sprinkler systems, HVAC and electrical work are different trades. If your problem fits one of those, we will say so on the call instead of sending the wrong person.

How to check any plumber in Texas

You should be able to verify any plumber, including the one we send. According to the Texas State Board of Plumbing Examiners, work is done under a Responsible Master Plumber, whose license number begins with the letter M. Ask for that number and look it up in the board's online license search.

Confirm that a certificate of insurance is on file. Your written estimate or invoice should show the Responsible Master Plumber's number and the board's contact information. The board's enforcement line is (512) 936-5200, extension 65249, if something does not look right.

The City of Cibolo enforces the 2021 International Plumbing Code (IPC). Permit rules vary, so ask the City of Cibolo building department whether your job needs one.

Questions about our service